Dear Mr. Chakaphong Tangpanyawong,
On behalf of Oai Hung company, we sincerely thank you for your support and cooperation in our 3-year business relationship.
We know that you are unhappy with our last shipment and honestly, we also feel the same when we can’t deliver the expected result to you.
It has been one year already and we have learnt a lot in quality control and assurance.
We really hope that you will give us another chance to fix this problem once and for all.
Besides, I personally think that everyone desires a chance, as to me – the new guy in exporting, I hope I have a chance to connect with you and fix the problems for you.
I’m so eager to meet you next week if you can schedule a meeting with us.
Thanks a lot!