Genuine listening is a skill
- Make a speaker feel heard & understood
- Build stronger relationships
- Build deeper connections
A good listener creates a workplace environment where everyone feels safe to express ideas, opinions and feelings. They can creatively solve problems in partnership and they can save time, avoiding conflict and misunderstandings.
Number one : Focus fully on the speaker
Number two : Avoid interrupting
- Close your mouth whilst listening
- Make a note during the conversation
- Listen more than you speak
Number three : Avoid seeming judgemental
Number four : Show your interest