3.2.1 CISCO CCO Features and Navigation
The Cisco.com web site offers tools and online resources to help the NetworkingCompany staff obtain information about the stadium network equipment. The web site can help to resolve common technical problems. The tools and resources include the following:
• Documentation - Hardware and software configuration and verification, as well as troubleshooting Cisco products and technologies
• Tools - Troubleshooting, installation, assessment, and service requests
• Downloads - Software, specific file releases, and technical support applications
• Communities and Training - Information on the Networking Professionals Connection, attending Technical Support Seminars, and other training opportunities
• News - Current topics reported in the Cisco Technical Support Newsletter
Access to many of the features available on Cisco.com requires the creation of a Cisco.com registered user account. The level of access depends upon the type of user account and whether the user has a current SMARTnet maintenance contract.