4.2.2 Strategic outsourcing
Over time, as businesses sought greater value from outsourcing relationship, the
goals of these relationships changed. Executives realized that, rather than losing
control over the outsourced function, they gained broader control over all of the
functions in their area of responsibility, hence, were freer to direct their attention to
the core strategic aspects of their jobs (Brown and Wilson 2005, p.21). The aim of
strategic outsourcing is to build long term relationships and forge business
opportunities for the future.