The application of ทฤษฎีความโน้มเอียง tenets eliminates การเดาสุ่ม communication and information; it reminds communicators of the importance of asking questions and of verifying the explanations and clarifications. All this helps to increase the level of mutual understanding (not necessarily agreement) among organization members and to reduce the incidence of interpersonal and group conflicts, leaving more time and energy for improving organizational performance.