・If a customer wish to cancel the reservation、CANCELLATION FEE will be charged。 Also、if a customer did not arrive at the outlet within 1 hour after schedule pick up time、it will be automatically CANCELLED and counted as cancel on the pick up date、please be sure to be on time.
・If you might be late for the pick up time, please contact the pick up outlet in advance.
・Cancellation due date differs from each rental company.
If it is already passed the cancellation due date, please contact the rental company directly
・If you wish to make any alternation, please cancel the current reservation and make a new reservation with updated requirement.
・After receiving confirmation mail, you can cancel your reservation free of charge if you submit application within 24 hours.
About Cancellation fee
7 days before pick up date Free of charge *Maximum 6,480yen cancellation charge per one car.
*Cancellation fee will be charged on the registered credit card.
*Cancel within 24 hours or uncontrollable circumstances, there will be no cancellation fee.
3~6 days before pick up date 20% of total rental fee
1~2 days before pick up date 30% of total rental fee
Cancel on the day of pick up 50% of total rental fee