Dear Sir/Madam,
I will arrive in BK at 23.20 on 19th October 2015. I will leave BK Suv Airport at approx 3am, 23rd Oct.
I will be in touch with if there are any changes.
Have you received my concerns about bad reviews of your hotel?
Please note that I have already paid for my stay, so I cannot be charged again. Trip Advisor reviews advise that staff have double charged guests for their stay. There were also reviews about outside noise and small rooms.