• Gain knowledge about the changes within AIG businesses, so that you can be a resource for your employees who may have questions.
• Describe the reactions you’re likely to observe in employees as they cope with significant changes
• Plan for difficult conversations with employees who will struggle during challenging times, so that you show empathy without losing focus on business and performance needs.
• Motivate employees to perform their best even during changing times.
• Care for your own emotional health during times of change