Knowledge management is the process of discovery, acquisition, creation, dissemination and utilization of knowledge for the organization.
Knowledge Management is a discipline that seeks to improve the performance of individuals and organisations by maintaining and leveraging the present and future value of knowledge assets.
The three basic means of human knowledge acquisition are :
to discover
- One can discover something all by oneself
to study and to communicate
- One can obtain knowledge from others by
studying information that has previously
been recorded or by communicating
directly with them.
Organisation knowledge is frequently categorised into
Tacit knowledge – personal; wisdom and experience; context-specific; more difficult to extract and codify
Can be transmitted through social interactions and socialisation
Explicit knowledge – what is recorded; easily identified, articulated, shared
Cultural knowledge – Cultural Ethos specific to a line of business
or region or language or relegion or nation.