2.17.4 WORK ENVIRONMENT
Working environment is an important input for a good product and to achieve the organisation vision and missions. A good environment can help an organisation to build on its strength while a bad environment is a roadblock to achieving objectives, and can create problems in its mission of customer satisfaction. Many organisations employ special techniques of Working Climate Analysis' to understand its environment, and take actions for correcting it.
Work environment has two components, viz external environment and internal environment. External environment is mainly a physical environment while internal environment is built in the heart and brain of individuals. Good team spirit and loyalty can be major factors contributing to organizational success