5. Conclusion
This paper presents the service with the greatest commercial potential, namely the e-commerce, also recalling the
other services of the Internet.
To conceptualize the consumer competence and establish its antecedents and performance implications, we draw
upon the literature on inter-organizational relationships and innovation. [11]
The main drawback is the security of e-commerce transactions. To avoid the uncertainty of transaction on the
Internet provides customers with various security systems. One of them in SSL - Secure Sockets Layer, a system of
trading figures and data encryption that ensure a safe and secure connection to transfer money from the buyer at the
seller.
Therefore, card payment is a matter of trust, which depends on developing and maturing online market, and the
fact that there are stores that do not offer any possibility of online credit card payment points the start of a way of
online payment. Moreover, neither merchants nor banks promote this mode of payment, and the perception of the
buyers is that the payment by cash (on delivery) is safer.At the moment, we can say that almost 10% of the websites
that are operating in Romania are intended for e-commerce activities. This report is not just about numbers and
credibility, turnover and other indicators.
Furthermore, in the research, was started from the premise that in Romania commerce has grown exponentially
during the crisis, from 1000 online shops to over 2000 virtual spaces on the Internet.
Information technology and the Internet have had a dramatic effect on business operations. Companies are
making large investments in e-commerce applications but are hard pressed to evaluate the success of their ecommerce
systems. The Internet has dramatically affected the conduct of business. Markets, industries, and
businesses are being transformed. The new economy demands the exploitation of new models and paradigms.
Information technology (IT) now drives businesses and markets. In the new economy, the Internet has become a
powerful and ubiquitous communication mechanism to facilitate the consummation and processing of business
transactions. This has led to substantial changes in traditional industries and companies. Firms are attempting to
understand and measure the impact of IT so that they can make intelligent decisions regarding crucial IT
investments. [12]