Commitment is another important determinant of the strength of a marketing relationship, and a useful construct for measuring the likelihood of customer loyalty and predicting future purchase frequency frequency (Gundlach et al., 1995; Morgan and Hunt, 1994; Dwyer et al., 1987)
Morgan and Hunt (1994) define commitment as another important of
an exchange partner believing that an ongoing relationship with another is so important as to warrant maximum efforts at maintaining it