1. Proactive management of landlord relationship (ie, starting from visiting and building relationship with LL in key core sites):
2. Proactive management of portfolio by supporting key initiative as key focal point to coordinate with various parties to conduct study on occupied area/land boundary vs contracted area and to identify the underutilization space to support the property manager to actively maximize the utilization options ie. New NFR, partial disposal, or CSR. For example but not limited to Project Phoenix
3. Correspondence with landlords, authorities, neighbours or other stakeholders to ensure active management in the best interest of Shell (incl POA from LL to start construction or renovate)
4. Handling and management of claims and/or complaints by landlords, authorities, neighbors and other stakeholders: incl. boundary or environmental issues Chase rental and ancillary payments and collections
5. Operate and maintain a system of “Event Logging” to capture key day-to-day matters, including history of contacts made and resolution. Regular meeting with RE and other relevant Shell team to review
6. Easement (Manage 3rd party’s request of easement rights and maximize the benefits for Shell
7. Operate and maintain a system of “Event Logging” to capture key day-to-day matters, including history of contacts made and resolution