Here listed the updated status of cases: R15300233-5 & R15300417-1 for your reference.
Please help to check with customer then reply to us! Thank you!
Customer’s RAM (Kingston DDR 400, 512MB) is over spec.
Please help to check if we can return this system back
Our engineer has found the damaged COM IC should be caused by customer’s misuse. Please help to remind customer about it!
Here listed the repair quotation of out-of-warranty case: R15300233-6 for your reference.
Please help to check it with customer then let us know if it is ok. Thank you!