Throughout the risk assessment process, senior NASA managers were influenced by their belief that nothing could be done even if damage was detected. This affected their stance on investigation urgency, thoroughness and possible contingency actions. They decided to conduct a parametric "what-if" scenario study more suited to determine risk probabilities of future events, instead of inspecting and assessing the actual damage. The investigation report in particular singled out NASA manager Linda Ham for exhibiting this attitude.[14] In 2013, Hale recalled that Director of Mission Operations Jon C. Harpold told him before Columbia 's destruction