excellent location. i especially loved the skytrain link and the proximity to the river taxi. the staff outside greeting guests and taking care of the luggage were superb. so was the maid. however, the staff at reception was almost snotty and not very helpful. for example, i couldn't even get a free map. at check-in is was bombarded with things that weren't included in my stay. i ordered room service once and the dinner was overpriced and too greasy to eat. i had the sample thai platter and wouldn't recommend it. the bed was comfy, the bathroom nice, and my favorite feature was the sofa alcove by the window overlooking the river.