your team has made steady improvement month after month this productivity number improves each month and is now similar to other countries - it is important number for our head office
Besides the number: I am very happy to see that the team has come with suggestions to improve the process Booking in CW1 and other small improvements that wil make work easier
you can be proud of that
Suggest you celebrate this success with your team, plan a dinner with your team let me know what you like to do