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Hello,
A staff member has replied to your question:
Hello Narucha,
Thank you for contacting Steam Support.
It appears as though the account may have been hijacked by another user. Please follow the link below and take the prescribed steps to ensure the security of the account in the future:
TITLE: Account Security Recommendations
URL: http://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478
I have reset the account password and sent the new login information in a separate e-mail. If you do not receive the e-mail and you are running a Spam filter, check and make sure the e-mail is not being filtered as spam.
Note: Passwords are all numbers.
Once you login to the Steam Account, please change your password and validate your email address as outlined here:
Title: Resetting an Account Password
Link: http://support.steampowered.com/kb_article.php?ref=7058-AFZC-7069
To safeguard your account further, please take advantage of Steam Guard:
Title: Steam Guard
Link: https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519
Steam Guard is an additional level of security that can be applied to your Steam account. With Steam Guard, a second level of security is applied to your account, making it harder for your Steam account to fall into the wrong hands.
For security reasons, password resets prevent the account from trading for a period of time. If you change the password while logged into the Steam Client, your ability to trade will not be affected.
Please let us know if we may be of further assistance.
Anytime you wish you can view your question online:
https://support.steampowered.com/view.php?ticketref=5203-ETYA-2486
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