Hp has a division locate in Vancouver Washington ,USA
It manufactures and distributes to EU,NORTH AMERICA, ASIA
It face high inventory of printer because it requires to meet 98% service goal
High inventory were required because each country has unique power cord and language manual
Face high inventory cost or reduce customer service level ?
Hp’s solution is to delay the differentaitions of printer power cord and manual until the firm order were received
This allowed Hp to reduce inventory while maintaining 98% service level
This could save $30 million annually