The increased volume of information on the Web has affected user’s information-seeking behaviour remarkably6. Information-seeking behaviour involves personal reasons for seeking information, the kinds of information which are being sought, and the ways and sources with which needed information is being
Received 29 October 2014, revised 15 December 2014, online published 22 January 2015
sought7. The kind of information required by the user, methods adopted in searching information, environment affected, time spent, problems faced and solutions made, the satisfaction/dissatisfaction arising from the information gathered and the relationship of the user with the system–all come under the purview of a user study.