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1Resolve customer complaints regarding sales and service.
2Oversee regional and local sales managers and their staffs.
3Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
4Determine price schedules and discount rates.
5Review operational records and reports to project sales and determine profitability.
6Monitor customer preferences to determine focus of sales efforts.
7Prepare budgets and approve budget expenditures.
8Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
9Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
10Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
11Direct foreign sales and service outlets of an organization.
12Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
13Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
14Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
15Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
16Assess marketing potential of new and existing store locations, considering statistics and expenditures.
17Represent company at trade association meetings to promote products.