It’s a great opportunity to be a trainee at a True Touch company with Nok air project. Moreover, most of trainers really pleased to train and assist when I faced with the problem. When I working time has mirrored on the tables, because shines view themselves when speaking to customers for knowing the service mind. I found good grooming, good personality have important for good image in career. It was always happening when I really please treat passengers. I gained much experience from here, including a good manner. Working in an airline is working with people with emotional and demanding. I have to learn how to deal with many kinds of passenger from this internship. I hope in the future, I will be back to work with call center because must communicate with many kinds of passenger and have a new problem all time for a solution.