I would like to kindly inform you that, after I received an e-mail from your concerning left the kids toys in room . I would not hesitate to track queries from lost & found department. And I got the answer from the department that your parent in room 2104 they are already took that item with them. Therefore I called to your parent for follow up and make sure they are got it or not, then they are conformed me they got it and will take it back to you at Australia.