3. WOW air customer review : 29 April 2014 by R Mackay (UK)
Flew KEF-LGW onboard a Bulgarian Air via A320. Their branding is excellent, with funny, quirky posters and comments throughout KEF airport and onboard, however I found there to be very little substance behind this, and I certainly wasn't 'wowed'. The crew, although professional, didn't seem interested in their job, and the onboard cafe offering was poor and very limited. I was surprised that a film was shown during the flight, however there were no headphones available, and I doubt many people carry a pair of two-prong headphones with them. I also found the seats on the surprisingly newish aircraft, to be rather old fashioned and uncomfortable for a 3+ hour flight. Overall not a bad airline, however found Icelandair to be far superior for very little difference in price.