In recent years, we examined every part of our operation, every line of our
financial records, and every practice and policy in our business to seek out
waste and streamline our business. While the majority of our cost reduction
is attributable to the reduction in fuel cost, we have built into our culture a
strong checks-and-balances system to examine our spend. We spend wisely,
in improving our product and offerings, and thoughtfully, but always with an
objective assessment of what value that cost brings to our company.