We have received a complaint from M/M Hyman in room 109 and his children stay in room 108.
The complaints are:
- The room is dirty
- The room sucks
- Furniture is dated
- There were ants all over the room
- Safe did not work
- He commented that he owns a condo in BKK and he asked his manager to check the room to ensure that it is in tip top condition before guests check in, it’s obvious we do not do this here.
Khun Pimpattra:
Please send housekeeping to clean Room 108 now as it is vacant, spray for ants, check and make sure safe is in proper working order.
M/M Hyman will be leaving Room 109 in twenty minutes. Housekeeping can clean, spray the ants after they left.