CRM STRATEGIES
Customer Acquisition
- Gain the greatest number of new “Best” customer as early in their “lifespan” as possible.
Customer Retention
- Retain and expand your business and relationship with your customers through up-selling , cross-selling and servicing.
Customer Loyalty
- Offer program to ensure that your customers happily buy what your offer only from you.
Customer Evangelism
- Enable loyal customer to become a volunteer sales force.
Cost Reduction
- Reduce cost related to marketing sales, customer service and support
Improve Productivity
Enhance your e-business strategies.