would i like to request advice regarding usability the clampon toolkit?due to we have the problem for clampon toolkit at benchamas field.When connect SandQ sensor to powersupply and even setting the sensor correctly already the ClampOn Sand Monitor program show error code 64013 Description No sensor communication Possible malfunction as per attached pictures file. I consequently uncertain that usb type-B port for new series powersupply it would be a part of cause relevant with the problem happen? or we have to use any type usb type-B?
Please kindly for your advice.