Dear Sir/madam
On 30 th July 2016, about 16.00pm we took bus number 204 from Sampeng terminal bus stop to Pratunam and had a terrible experience with that ride.
The Lady driver were very irresponsible, and keep talking on her mobile phone, back to back..1 call after another...and while she was not talking on the mobile phone, she will eat some fruits and was digging her ears and was feeling restlessly, driving with 1 hand and the body leaning on her right side.
Nevertheless the bus almost caught an accident along siam square, there was an huge emergency brake, nearly knock down someone, in my opinion she wasn't concentrating on her job at all and all the passenger were shocked, frightened and life-threatening but no one dares to tell her off.
Finally I reached Pratunam. .it took almost 1 and a half hours plus to reach.
I felt relieved but this incident is still in my mind....thinking of the other thousands and millions of passengers everyday, I feel so sorry that other passengers have to go through this experience on the account of that reckless, in- dicipline low- image irresponsible LADY driver.
We have using the 204 service for 13years, never encounter the above experience in the past, we hope that you will look into this matter, for the safety and humanity of the public as we believe that your transport company is also concern about.
Thank you and best regards
Jaz Laura
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