Hi Christopher - in respect to your comments on marketing, we understand and share your concern, but please be reminded that the agreed day for the first lot of products completion and delivery was on 31 Jan. We could only get our products on hand for only 5 days, although we did all the prep work we could towards marketing in advance, never mind the fact the decision to push us to support marketing was also only agreed last minute.
Despite this, we have already completed the website in advance allowing for online sales function and promotion, but we have had to await for sale's end confirm re: contact points, in order that we can upload relevant and applicable data e.g the main Line account, alongside the Facebook and Instagram setup. The delay is therefore not our cause.
For Pango's contract, we have already confirmed the contract with her (again a while back), and according to the scheduled plan, our marketing team has to agree the image and style of the photos to be taken on her before the shooting. I think we have done incredibly well to secure her for one whole year (especially as she has a number of TV drama shows which we informed you of) in such a short period of time, and especially as we have paid for her to not only endorse one product also. At the same time, our team is taking the product photos for our website (again we did this in 3 days), as well as Fb or Ig, and in next week, we will also take the photos with Pango for being used in all other marketing channels. After our team took the photos with Pango and with the product photos, they can then do the design for the advertisement on the magazine, and therefore the magazine can be released by the end of Feb, given that we could only start everything right after we got the products on the delivery day. Furthermore, we have already pushed the magazines to publish, but you must know that magazines have cut off points for print. We needed the celeb to take photos with the products in order that we can publish. As the famous magazines have a month end cut off usually, we have now even pushed and looked for other magazines to see if we can slot something in earlier. This is why there is no confirmed magazine. We are pushing every day to help you.
So I hope you can understand we have already been doing the best as accordingly the tight timeline for something which was pushed towards us rather last minute. We only decided to undertake this in good faith and based on our friendship with Pum and her family. The issue is not, however, as you appear to put it, based on our inefficiencies and lack of clarity. It is based on the fact that these things do take time and we have endeavoured to do our upmost to choose the best option (rather than just anything) and so as to ensure that it compliments with the overall brand.