Operations management is about the management of
the processes that produce or deliver goods and services.
Operations management decisions directly affect the size,
shape, quantity, quality, price, profitability and speed of
delivery of the output of travel, tourism and hospitality
organisations, whether at the luxury end of the market or a
budget product or service.
Operations management is about the management ofthe processes that produce or deliver goods and services.Operations management decisions directly affect the size,shape, quantity, quality, price, profitability and speed ofdelivery of the output of travel, tourism and hospitalityorganisations, whether at the luxury end of the market or abudget product or service.
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