Our records indicate that the transaction was not completed and you were not charged. If you believe that you have been charged, please provide the following information: -Screenshot of the payment receipt (bank statement if receipt has not been delivered) -Last 4 digits of the credit card -Transaction ID (For a tutorial on a good screenshot program, you can visit this link r2gam.es/1wkyT48 ) After we have the above information, we will contact the payment channel and inquire about your purchase. We ask your patience while we investigate your recharge and we hope to give you a positive resolution as quickly as possible. Please let us know if you have any other questions or concerns which we can address. -The R2Games Team
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