I understand that AAI member is so busy looking after many project and also have very limited man power to follow up small things we are requesting .
But please again note that to keep this business with a big customer like 7-11 we need a Quick and Accurate Corespondance from your side . "Busy" can not be an excuse when we make any market complaint here in Japan .
We Nichimo is serious in doing this business with AAI . We are always willing to spend time , money and man power to get the business done with you .If you have anything that you need from our side , please feel free to discuss with us any time .