Because the decision is high involvement, for some transformationlly driven purchase decisions some information may also be needed. This will not be the case for high-imagery products like fashion or jewellery, but could be for such things as (say) a holiday cruise. In an IMC sense, for such cases the strong imagery may be conveyed via television with the same imagery reflected in print, along with some functional support benefit to help facilitate message acceptance. Just as with high involvement informational executions, the key benefit (here in terms of the strong emotionally arousing imagery) must be noticed first, attracting attention via a sense of: They are talking directly to me'. That will lead them into whatever brief copy might be needed. Ideally, this copy will direct them to a Web site, toll-free number, or retail location for more detailed information. And wherever they might be directed, the information there must be consistent with the emotional response aroused by the original message.
The advert for FCUK shown is in Figure 9.9 offers a very good example of what we are talking about. The advert creates, especially through its provocative logo, a strong positive emotion, but only for those who want to be a part of that "feeling". This emotion becomes linked in memory with the brand for them, and is reinforced as they shop the retail stores and wear their fashions.
Figure 9.9
A very good example of high-involvement transformational advertising. Courtesy: French