We are deeply apologized for the problem happened yesterday about D/O releasing. We are internally discuss with all concern parties together with NYK Jakarta to find out the solution to solve and avoid the repeated problem.
From now NYK-Jakarta Import Document will pay attention on your import shipments and will contact NYK-Laem chabang office to solve problem before they reject releasing D/O to consignee.
By the way, We would like to provide you person in charges lists for your close communication with NYK-JKT. In case that your consignee faced any difficulties at Jakarta side, They can direct contact to below persons who in charge to assist your consignee at any time.
NYK Contact Details at Jakarta Office
1. Nurdin-Import Marketing
Phone 021-3905212 ext 422
Mobile 0815 998 1924
2. Muhammad Syarif -Import Sales
Phone 021-3905212 ext.423
3. Rudi Amir Hamzah - Import Manager
Phone 021-3905212 ext 420
So far, In order to solve the problem of telex release (Surrender), we would like to propose you to apply Sea Waybill for all of your shipment to Jakarta. This process, consignee can get D/O faster than Surrender process. it doesn't need to wait for surrender notice and shipper also can save THB 1200 for surrender fees.
Pls kindly advise your kind comment. If you are agree with Sea waybill, We will continue further process to endorse Sea Waybill issuance.
---------------------------------------
Best Regards,
Kattika Limpadaphan
LCB Branch (Sales Representative)
NYK Line (Thailand) Co., Ltd.
Mobile: 084-555-7080
Tel. 038-491-410 ext. 8207
Fax. 038-400-259
Email: lcb_sale@th.nykline.com or kattika_limpadaphan@th.nykline.com
--------------------------------------------------
This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are address. If you are not the intended recipient or person responsible for delivering the email to the recipient, be advised that you have received this email in error, and that any use, dissemination, forward, printing, or copying of this mail is strictly prohibited. If you received email in error, please immediately notify us. Internet communications cannot be guaranteed to be secure or error-free as information could be corrupted, lost, arrive later or contain viruses. The sender therefore does not accept liability for any errors or omission in the context of this message which arise as a result of Internet transmission. Any views expressed in the email are those of the individual sender, except where the sender specifically states otherwise.
-----------------------------
The materials contained in and accompanying this e-mail have been prepared solely for information purpose. Neither NYK or any of its affiliates make any warranties in relation to the use of them. The information contained in this e-mail message may be confidential, subject to legal privilege, or otherwise protected from disclosure, and is intended solely for the use of the intended recipient(s). If you have received this communication in error, please notify the sender immediately and delete all copies in your possession.