Although the data given in Table 1 describe the arrival of customers who to want rent or return cars, passengers often accompany the rental customer. Our data suggest that 60% of our customers have no additional passengers. Twenty percent have 1 passenger, 15% have 2 passengers, and 5% have 3 passengers. Although this does not affect the number of cars rented, it does require additional capacity for van transportation. In addition, about 25% of the passengers have no baggage, 40% have 1 bag, 30% have 2 bags, and the remaining 5% have 3 or more bags. These data appear to be the same for all three arrival streams.