Applied
Guest Service Team Leader (For Thai AirAsia X)
Company Logo
Thai AirAsia Co., Ltd.
18-May-16 Donmuang
JOB
DESCRIPTIONCOMPANY
DETAILS
Job Responsibility :
To ensure the smooth daily operations by guest service at check-in counter, gate management, arrival hall and also to prepare a daily operations reports.
To ensure that staff are properly plan before starts of operation by updating staff of any information, briefing and de-briefing, assigning staff at their designated area, and that all tools are sufficient and in order.
To ensure the check-in counter is open at 3 hours and close 60 close 60 minutes before departure time.
To ensure all systems run i.e. conveyer, BHS, Tubs and FIDS before opening counter.
To monitor staff movement, discipline and to report to the superior for further action.
To react if any delay occurs and to inform Duty Executive on duty to take necessary action.
Promptly check and reply e-mail by normal operation and irregularity case.
Input payment to company systems which is send money to cashier within shift.