Background and Related Work
This Case study looks at the problem of setting up a fast food restaurant. In existing system there are few
problems:
• For placing any orders customers have to visit hotels or restaurants to know about food items and
then place order and pay. In this method time and manual work is required.
• While placing an order over the phone, customer lacks the physical copy of the menu item, lack of
visual confirmation that the order was placed correctly.
• Every restaurant needs certain employees to take the order over phone or in-person, to offer a rich
dining experience and process the payment. In today’s market, labor rates are increasing day by
day making it difficult to find employees when needed.
Hence, to solve this issue, what I propose is an “Online Food Order System, originally designed
for small scale business like College Cafeterias, Fast Food restaurant or Take-Out, but this system is just as
applicable in any food delivery industry.
The main advantage of my system is that it greatly simplifies the ordering process for both the
customer and the restaurant and also greatly lightens the load on the restaurant’s end, as the entire process
of taking orders is automated.