I am writing to confirm our agreement to replace your Dell computer system bearing service tag 5RGVX02 with a brand new unit from our factory on an exchange basis.
Attached with this letter is a quotation #32604641, which states the configuration of the Replacement Unit. It is of equal or greater specifications than the initial purchase made. The warranty term of the Replacement Unit will commence from the original invoice date of the Return unit. Standard delivery time frame is 14-21 days and prior to parts availability.
This offer to replace is made solely in the interest of settling this matter amicably and expediently, and is made without admission of liability. Please note that the exchange is conditional to the full return of Original Unit together with any software, software licenses, driver disks/CD’s and documentation that have been delivered for use with the above mentioned system. Please DO NOT return the carrying case. If the original unit is not returned to Dell within 5 working days from the date the Replacement Unit is received, we reserve rights to charge you for the Replacement Unit at the current Dell list price. By accepting this offer, you agree also to make payment within 7 days of any invoice from Dell relating to missing items, or non-return of the Original Unit.
Please indicate your agreement to the above terms by signing and returning to us this document, and each page of the quotation. Once received, we will place an order for the manufacture and delivery of the Replacement Unit. Please do not hesitate to drop me email if you have any questions.
Thank you.
I am writing to confirm our agreement to replace your Dell computer system bearing service tag 5RGVX02 with a brand new unit from our factory on an exchange basis.
Attached with this letter is a quotation #32604641, which states the configuration of the Replacement Unit. It is of equal or greater specifications than the initial purchase made. The warranty term of the Replacement Unit will commence from the original invoice date of the Return unit. Standard delivery time frame is 14-21 days and prior to parts availability.
This offer to replace is made solely in the interest of settling this matter amicably and expediently, and is made without admission of liability. Please note that the exchange is conditional to the full return of Original Unit together with any software, software licenses, driver disks/CD’s and documentation that have been delivered for use with the above mentioned system. Please DO NOT return the carrying case. If the original unit is not returned to Dell within 5 working days from the date the Replacement Unit is received, we reserve rights to charge you for the Replacement Unit at the current Dell list price. By accepting this offer, you agree also to make payment within 7 days of any invoice from Dell relating to missing items, or non-return of the Original Unit.
Please indicate your agreement to the above terms by signing and returning to us this document, and each page of the quotation. Once received, we will place an order for the manufacture and delivery of the Replacement Unit. Please do not hesitate to drop me email if you have any questions.
Thank you.
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