Greetings from Amazon.co.uk.
Thank you for contacting our Seller Support Team.
Please be advised to issue an order refund through your Amazon Seller Account only upon receipt of the return. Please kindly explain this policy to your customer and hopefully he will understand and agree on it.
We want you to be successful selling on Amazon, and hope this matter gets resolved soon, however, in case you will have any further questions do not hesitate to get back to us.
Thank you for your understanding and cooperation.
Kind regards.
You have received this message because you were copied on the correspondence about this case by the person in your company who opened it. Although this case has been resolved by our support team, if you have questions about this issue, it may be helpful to bring them to the attention of the person who opened the case. If further assistance is needed, please ask this person to reopen this case and we will be glad to continue to provide assistance. Thank you for choosing Amazon.co.uk.
Greetings from Amazon.co.uk.
Thank you for contacting our Seller Support Team.
Please be advised to issue an order refund through your Amazon Seller Account only upon receipt of the return. Please kindly explain this policy to your customer and hopefully he will understand and agree on it.
We want you to be successful selling on Amazon, and hope this matter gets resolved soon, however, in case you will have any further questions do not hesitate to get back to us.
Thank you for your understanding and cooperation.
Kind regards.
You have received this message because you were copied on the correspondence about this case by the person in your company who opened it. Although this case has been resolved by our support team, if you have questions about this issue, it may be helpful to bring them to the attention of the person who opened the case. If further assistance is needed, please ask this person to reopen this case and we will be glad to continue to provide assistance. Thank you for choosing Amazon.co.uk.
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