Overall I must say I enjoyed my stay at w koh samui. Upon our arrival (after 3pm), the room was not ready. The lady from the FD quickly offered us non-acholic drinks and let us to enjoy the nice view at woo bar. Didn't wait for long the room was ready and we were taken by the buggy to our room. The room is super big with lovely private pool and cute designs. However, the room isn't that clean for being 5 stars! Althought the hotel is rather new, it needs to improve in maintenance; the seat of the hotel is a bit coloured and the wall above the bed has a funny square painted in different colour! I'm pretty sure it's not part of the design.
The hotel is at great location to access lovely fisherman village which I much prefer than the overly touristic Chaweng beach. In general the staff all very helpful and friendly. The beach is nice, where you can chill and watch the sunset. The breakfast is great too. Another thing would make my stay better would be having more frequent shuttle buses. The last shuttle bus leaves at 630pm simply doesn't give us enough time to enjoy the sunset at the beach!