Before i arrive the Shangri-La in Bangkok, Thailand, the impression given to me was, it is a well known 5-stars international hotel, therefore the standard must be there. Upon arrival, we are being greeted warmly by the hotel stuffs and it makes me feel good. The room was not too bad, although its not too spacious, the bed was good and the river view was excellent. The international breakfast buffet was great! Wide choices of different cuisine of foods and the outside view was excellent! Was booked the ballroom for our company event as well. We are very pleased with the ballroom and the services priovided to us, except for the control room part. Due to the in-charge of the control room does not understand well, some things are not done properly and it causes some cock up in our event. We had hard time communicating with the person. Overall it's a great hotel to stay and to have a conference.