ABC Co. Ltd expects to reap the following potential
benefits with the help of the KMS. First, the KMS can
improve the bid management process. As ‘re-inventing the
wheel’ occurs with nearly each new project-bidding
exercise the company hopes that the KMS will support the
bid management process by providing the manager and
officers with related information and knowledge for
preparing documents to submit a tender. Second, the KMS
retains previous knowledge and experience learned from
past bidding. When a solution specialist in SAAB moves to
other position/department or even leaves the company, his
knowledge can still be retained in the KMS. Also, newly
recruited staff can learn the knowledge that has been stored
in the system. Third, the KMS creates and shares knowledge.
Solution specialists can share and learn information
about the product and knowledge about solutions from the
knowledge discussion space in the system. The knowledge
manager can harvest and create new knowledge in this
collaborative environment. Fourth, the KMS enhances
competitive advantage. Leveraging knowledge through a
KM-enabled bid management process can lead to higher
productivity and better bid management decisions.