Chapter 6, on supply chain planning and control, explains how supply chain processes can be prepared for better performance by detailed planning and control of supply processes, and by cutting out the sources of waste. Such improvements offer the opportunity to produce and deliver goods cheaper, faster, and with better quality. Chapter 7, on creating the agile supply chain, explains how the development of agile capabilities by supply chain partners helps to provide fast response to new market opportunities. This chapter draws on these ideas and suggests a vision of flow logistics based on end-customer demand, whereby only the end-customer is free to place an order whenever he or she wants. After that, the system takes over. Flow logistics offers the customer: