1. Comprehensiveness: A comprehensive range of health services is provided, appropriate
to the needs of the target population, including preventative, curative, palliative and
rehabilitative services and health promotion activities.
2. Accessibility: Services are directly and permanently accessible with no undue barriers of cost,
language, culture, or geography. Health services are close to the people, with a routine point
of entry to the service network at primary care level (not at the specialist or hospital level).
Services may be provided in the home, the community, the workplace, or health facilities as
appropriate.