Thank you for your letter suggesting improvements and additions to our monthly catalog. This is exactly the kind of input we need to better serve our members' needs. I am sending your comments directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in future publications.
The Doe Company is committed to providing members with the services they need to make shopping by mail easy and worthwhile. As members continue to express their preferences, we will be able to respond with expanded and improved services.