The supply chain operations reference (SCOR) model, introduced in 1996, includes five main processes: plan, source, make, deliver and return [76]. Furthermore, it contains several performance metrics used in conjunction with five performance attributes: reliability, responsiveness, flexibility, cost and asset attributes. The SCOR model links performance metrics, best practices and software requirements to a detailed business process model [95]. In their work, Bullinger et al. [25] have proposed a methodology that integrates SCOR measurement and the BSC model. The concept of material flow has been defined by SCOR metrics. Wong et al. [121] have employed SCOR metrics in their PMS. Metrics of the SCOR model have been used as input and output variables for DEA to analyse the efficiency of SCs. In the same manner, Wong [120] and Wong et al. Wong et al. (2008) classified input, output and intermediate metrics on the basis of performance metrics in the SCOR model.