Personal Ethics Influenced By...
• Faculty/mentors
• Internship supervisors
• Professional codes of ethics
• Textbooks & professional materials
• Colleagues
• Family & friends
• Religious & moral influences
Professional Relationships That Must
Be Managed
• IT professionals have many different relationships
with:
– Employers
– Clients
– Suppliers
– Other professionals
– IT users
– Society at large
Relationships Between IT
Professionals and Employers
• IT professionals must set an example and enforce
policies regarding the ethical use of IT
• Ethical Issues
– Software Piracy
– Trade Secret
– Whistle blowing
Relationships Between IT Professionals and
Employers (continued)
• Software piracy
– Software piracy is the act of illegally making copies of software
or enabling others to access software to which they are not
entitled
– Software piracy is an area in which IT professionals can be
• The Business Software Alliance (BSA) is a trade group that
represents the world’s largest software and hardware manufacturers
– Its mission is to stop the unauthorized copying of software
tempted to violate laws and policies
produced by its members
Relationships Between IT Professionals and
Employers (continued)
• Trade secret
– Information used in business
– Generally unknown to the public
– Company has taken strong measures to keep confidential
• Whistle-blowing
– Attracts attention to a negligent, illegal, unethical, abusive, or
dangerous act that threatens the public interest
Relationships Between IT
Professionals and Clients
• IT professional provides
– Hardware, software, or services at a certain cost and within a
given time frame
• Client provides
– Compensation
– Access to key contacts
– Work space
• Relationship is usually documented in contractual terms
Relationships Between IT
Professionals and Clients (continued)
• Ethical problems arise if a company recommends its
own products and services to remedy problems they
have detected
• A company is unable to provide full and accurate
reporting of a project’s status
Fraud, Misrepresentation, and Breach
of Contract
• Fraud
– Crime of obtaining goods, services, or property through
deception or trickery
– Fraud is proven in court
• Breach of contract
– One party fails to meet the terms of a contract
• IT projects are joint efforts in which vendors and customers work
together
– Difficult to assign blame
Relationships Between IT
Professionals and Suppliers
• Develop good relationships with suppliers
– Deal fairly with them
– Do not make unreasonable demands
– Do not accept bribes
Relationships Between IT Professionals and
Suppliers (continued)
• Bribery
– Providing money, property, or favours to someone in
business or government to obtain a business
advantage
– At what point does a gift become a bribe?
– No gift should be hidden
– Perceptions of donor and recipient can differ, How?
Personal Ethics Influenced By...• Faculty/mentors• Internship supervisors• Professional codes of ethics• Textbooks & professional materials• Colleagues• Family & friends• Religious & moral influencesProfessional Relationships That Must Be Managed• IT professionals have many different relationships with:– Employers– Clients– Suppliers– Other professionals– IT users– Society at largeRelationships Between IT Professionals and Employers• IT professionals must set an example and enforce policies regarding the ethical use of IT• Ethical Issues– Software Piracy– Trade Secret– Whistle blowingRelationships Between IT Professionals and Employers (continued)• Software piracy– Software piracy is the act of illegally making copies of software or enabling others to access software to which they are not entitled– Software piracy is an area in which IT professionals can be • The Business Software Alliance (BSA) is a trade group that represents the world’s largest software and hardware manufacturers– Its mission is to stop the unauthorized copying of software tempted to violate laws and policiesproduced by its membersRelationships Between IT Professionals and Employers (continued)• Trade secret– Information used in business– Generally unknown to the public– Company has taken strong measures to keep confidential• Whistle-blowing – Attracts attention to a negligent, illegal, unethical, abusive, or dangerous act that threatens the public interestRelationships Between IT Professionals and Clients• IT professional provides– Hardware, software, or services at a certain cost and within a given time frame• Client provides – Compensation– Access to key contacts– Work space• Relationship is usually documented in contractual termsRelationships Between IT Professionals and Clients (continued)• Ethical problems arise if a company recommends its own products and services to remedy problems they have detected• A company is unable to provide full and accurate reporting of a project’s statusFraud, Misrepresentation, and Breach of Contract• Fraud – Crime of obtaining goods, services, or property through deception or trickery– Fraud is proven in court• Breach of contract – One party fails to meet the terms of a contract• IT projects are joint efforts in which vendors and customers work together– Difficult to assign blameRelationships Between IT Professionals and Suppliers• Develop good relationships with suppliers– Deal fairly with them– Do not make unreasonable demands– Do not accept bribesRelationships Between IT Professionals and Suppliers (continued)• Bribery – Providing money, property, or favours to someone in business or government to obtain a business advantage– At what point does a gift become a bribe?– No gift should be hidden– Perceptions of donor and recipient can differ, How?
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