Dear Colleague
In three weeks' time the Unified Communications (UC) programme will really get underway with the global roll-out of Microsoft Lync Instant Messaging and Presence (IM&P) to everyone across the Kerry network on Monday, 24th November.
IM&P is an efficient way to connect with Colleagues at a moment’s notice. Launch Lync, select a recipient and it’s like sending a text message; less formal than email and faster than a phone call. It is also a great way to attach and send documents, as the file size is limitless and you won’t clog up your mailbox. Additionally, when UC is fully deployed you will be able to send an IM to a Colleague from your email, contacts or mykerry at the touch of a button.
That is of course, if they are available and this is where Presence comes into its own. Another extremely useful tool, which provides a color-coded presence indicator in green, yellow, or red, which tells you if a Colleague is available to chat on IM or take a call.
However, to understand the full capability of IM&P, please ensure you engage with all the training and communications that will be provided.
To book your mandatory training please click here, spaces are limited and allocated on a first-come, first-served basis.
You will also soon receive a Unified Communications Quick Start Guide direct to your desk. In addition, all the information you need to use these and the other UC Tools are readily available on our specially created UC site that will go live soon. There is also a team of your Colleagues, who have volunteered to become part of our UC Ground Support team, so if you need any hints and tips or quick assistance, they will be easily identified by a small UC flag on their desk.
Remember, these tools are being provided to make your work life easier, to allow for better and easier collaboration, to save money on telephony and travel; and hopefully reduce your travelling, which should mean more time at home.
We look forward to collaborating with you on IM&P from the 24th November.
Unified Communications Programme Team