The framework as presented in this paper is very interesting. It is finally an attempt to have a complete scheme, looking
beyond just financial indicators , and especially dedicated for the logistical industry. It measures more than solely costs , like
it also captures perceptions (of management, customers, employees at different levels, et cetera). A very useful division is
the split between the strategic, tactical, and operational time-domains. It might furthermore help in overcoming problems in
supply chains that want to assess chain wide performance. However, some adjustments and generalizations might be
needed.
The framework as presented in this paper is very interesting. It is finally an attempt to have a complete scheme, lookingbeyond just financial indicators , and especially dedicated for the logistical industry. It measures more than solely costs , likeit also captures perceptions (of management, customers, employees at different levels, et cetera). A very useful division isthe split between the strategic, tactical, and operational time-domains. It might furthermore help in overcoming problems insupply chains that want to assess chain wide performance. However, some adjustments and generalizations might beneeded.
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